Welcome! Search for help here, and if you can't find an answer please Contact us

Publishing

Support -

Glossary

Open Article Full Screen

Accessed by selecting the icon (  ) located in the menu on the left of the application.

Publishing

Overview section

Calendar section

Scheduled section

Posted section

Creating a New Post

Updating a Scheduled Post

Removing a Scheduled Post

Publish Element (Summary)

Publish Element (Detail)

Publishing is where posts that are not related to a specific message are actioned. A post can be written and broadcast immediately to one or more channels, or can be scheduled to be broadcast at a later time, which allows, for example, for an entire marketing campaign to be designed, with the knowledge that the information will go out when required, to the right channels.

Post: Correspondence that is sent out out from the Application through one or more Social Accounts.

Once the icon is selected from the left-hand menu, the publishing area of the menu is expanded, exposing the sections available.  Clicking on the appropriate option navigates the user to the appropriate publishing section, which are listed below:



Overview section

Provides a one-stop view of the post that has been published or is scheduled to be published, with the ability to create new correspondence as required. 

The centre of the page is dominated by a calendar showing an entire month, with left / right arrows allowing for the displayed month to be changed. The current day is shown with a background of blue if present in the displayed month. Small coloured squares are displayed on the days where there are elements that have been posted, or are scheduled to be posted.

To the left of the calendar, a list of the most recent posts is displayed in summary form.  To the right of the calendar there is a list of the scheduled posts, again displayed in summary form.

Below the calendar is a visualisation of the day selected in the calendar, where all recent and scheduled posts are indicated by their channel icon at the time of the day when the post either went out, or is scheduled to go out.

The ability to create a new post is available by clicking upon the Create New Post Button ( See Creating a new post ).



Calendar section

Provides a calendar which may be changed to display a day, week or month's worth of post with a click of a button, and the ability to create a new post is available by clicking upon the Create New Post Button ( See Creating a new post ).

Calendar set to Month (Default)

Clicking on the Month button causes the calendar to display an entire month, with left / right arrows allowing for the displayed month to be changed. The current day is shown with a background of blue if present in the displayed month. Small coloured squares are displayed on the days where there are elements that have been posted, or are scheduled to be posted.

Clicking on a day causes the background to be set to green, and to the right of the calendar is a list of any Publish Elements (Summary) that are for the selected day. Clicking on an element causes the Detailed Publish Element to be displayed, which can be amended if the post has not yet been processed.

Calendar set to Week

Clicking on the Week button causes the calendar to display an entire week, with left / right arrows allowing for the displayed week to be changed. The current day is shown with a background of blue if present in the displayed week. Small coloured squares are displayed on the days where there are elements that have been posted, or are scheduled to be posted.

Clicking on a day causes the background to be set to green, and to the right of the calendar is a list of any Publish Elements (Summary) that are for the selected day. Clicking on an element causes the Detailed Publish Element to be displayed, which can be amended if the post has not yet been processed.

Calendar set to Day

Clicking on the Day button causes the calendar to display a single day, with left / right arrows allowing for the displayed day to be changed. Any publish elements are displayed in summary form (See Publish Elements (Summary) ). Clicking on an element causes the Detailed Publish Element to be displayed, which can be amended if the post has not yet been processed.



Scheduled section

Displays a list of the posts that are due to be published.  This are listed in chronological sequence, with a summery of the post contents being visible , allowing for fast intake of what is going to be posted and when.

When a Publish Element (Summary) is clicked, full details of the posted element are displayed, which allows for the element to be amended right up to the point in time that the element is to be posted. 

The ability to create a new post is available by clicking upon the Create New Post Button ( See Creating a new post ).



Posted section

Displays a list of the posts that have been published.  This are listed in chronological sequence, with a summery of the post contents being visible , allowing for fast intake of what has been posted and when.

When a Publish Element (Summary) is clicked, full details of the posted element are displayed, which are for reference only as editing of a post once it has been completed are inhibited.  (See: Detailed Publish Element )



Creating a New Post

Click on Create New Post button located on any one of the Publishing section pages. A new form is displayed with four sections, which steps through the creation process.

Accounts section

  1. Select all the accounts to which the post will be sent from the presented list of available accounts by using the on / of sliders.  At least one account is selected.
  2. Click on Next to confirm.

Contents section

  1. Enter the required text into the Post Content text area.
  2. Optionally import imagery into the section by clicking on the plus in the imagery area and selecting the file containing the image to import. ( See Supported Formats ).
  3. Click on Next to confirm.

Schedule section

  1. Using the on / off slider indicate if the post is to be sent now or in the future.
  2. If in the future, click on the date and user the up / down arrows to indicate the time that the post is to be sent.
  3. Click Next to confirm.

Summary section

  1. Double check that all the details are correct. If any details are incorrect, click on Previous to go back a single section at a time, or click on the section labels at the top of the form to got directly to the section to be amended.
  2. Click on Finish to confirm.

The post is added to the publishing calendar.  If it was not a scheduled post, then the post will be added to the calendar at the current date and time.


Updating a Scheduled Post

  1. Click on a scheduled post.  This can be from the Overview, Calendar or Scheduled Publishing section. A form in displayed containing details of the selected post
  2. Navigate to the section(s) to be amended via the Next / Previous buttons at the bottom of the page, or be clicking on the section label at the top of the page.
  3. Amend the details in the section as required.
  4. Click on Finish to confirm.

The post is updated and the screens are updated to reflect the changes.


 Removing a Scheduled Post

  1. Click on a scheduled post.  This can be from the Overview, Calendar or Scheduled Publishing section. A form in displayed containing details of the selected post.
  2. Validate that the selected post is the correct one to be removed.
  3. Click on Remove Post to confirm.

The post is removed and screen display is updated.



Publish element (Summary)

  1. Channel(s)
  2. Channel Colour
  3. Time Posted
  4. Embedded image (if present)
  5. Post content

Publish element (Detailed)

 

  1. Date & Time Posted
  2. Channel(s)
  3. Embedded image (if present)
  4. Post content
Have more questions? Submit a request

Comments